Service 01
Air Conditioning Repair
Diagnostics for systems that run but do not cool, short-cycle, freeze up, or trip breakers. We test refrigerant charge, capacitors, contactors, blower amperage, and condensate drainage before quoting.
What to expect
- 01Dispatch confirms your address, the symptom, and an arrival window by phone.
- 02The technician tests electrical draw, pressures, airflow and drainage on arrival.
- 03You get the diagnosis in plain language with the repair price before any work starts.
- 04After the repair we re-measure temperature split and leave a written record.
Common problems solved
- System runs constantly but the house never reaches setpoint
- Outdoor unit hums or trips the breaker on start
- Ice on the line set or indoor coil
- Water at the air handler or a clogged condensate drain
- Warm air from the vents after a storm or power flicker
Before we arrive — quick checklist
- Note when the problem started and any sounds or smells
- Check the thermostat batteries and mode
- Replace or photograph the current air filter
- Clear access to the indoor unit and outdoor pad
Included
- No-cool and weak-airflow diagnostics
- Capacitor, contactor and motor replacement
- Refrigerant leak search and recharge
- Condensate drain clearing and safety switches
Air Conditioning Repair — FAQ
How fast can a technician get to me?
Same-day and next-day windows are common across Lake Wales, Bartow, Winter Haven and the rest of Polk County. Call (863) 676-3556 early in the day for the best chance of a same-day slot.
What does a diagnostic call cost?
A standard diagnostic service call starts around $89. The technician confirms the price with you before the visit and quotes the repair separately once the fault is identified.
Will you try to sell me a new system?
No. We repair what can be repaired and only recommend replacement when the cost of the fix approaches the value of the equipment — and we show you the numbers behind that call.
My unit freezes up. Is that a refrigerant leak?
Sometimes. Icing is caused either by low refrigerant charge or by restricted airflow from a dirty filter, blocked return, or failing blower. We test both before recommending a repair.
Service 02
Heating Service & Repair
Heat pump and electric strip heat troubleshooting for Central Florida's short but sharp cold snaps, including defrost board and reversing valve faults.
What to expect
- 01We ask whether the system blows cool air, no air, or trips the breaker on heat.
- 02The technician verifies staging, strip heat amperage, and defrost operation.
- 03Safety issues are flagged immediately, with a repair price before work starts.
- 04We confirm the changeover between heat and cool before leaving.
Common problems solved
- Heat pump blows cool air in heating mode
- Auxiliary heat runs constantly and spikes the power bill
- Burning smell on the first cold night of the season
- Outdoor unit stays iced over and never defrosts
- Thermostat calls for heat but nothing responds
Before we arrive — quick checklist
- Test heat for a few minutes before the cold snap arrives
- Confirm the thermostat is set to Heat, not Emergency Heat
- Fit a clean filter before the first heating run
- Clear anything stored against the indoor unit
Included
- Heat pump defrost and reversing valve faults
- Electric heat strip and sequencer repair
- Furnace inspection and safety checks
- Thermostat wiring and control repair
Heating Service & Repair — FAQ
Do you service heat pumps and electric strip heat?
Yes — both, plus gas furnaces. Most Polk County homes run a heat pump with electric backup strips, which is what we work on most often.
Why does my heat smell like burning the first time it runs?
Usually dust burning off the heat strips after months of disuse; it should clear within minutes. If the smell persists or you see smoke, shut the system off and call us.
My power bill jumped in winter. Why?
Typically the auxiliary heat strips are running when they should not — caused by a failed defrost board, low charge, or a mis-wired thermostat. All three are diagnosable in one visit.
Should heating be checked even in Florida?
Yes. Heating runs only a few weeks a year here, which is exactly why faults go unnoticed until the first freeze. A fall tune-up catches them ahead of time.
Service 03
System Replacement & Installation
Complete central AC and heat installation, including homes with no existing ductwork. Every replacement starts with a load calculation so the equipment is sized to the house, not the old unit.
What to expect
- 01A free in-home evaluation covering the house, the ductwork, and the electrical service.
- 02A load calculation sizes the system to the home instead of matching the old nameplate.
- 03You receive a written proposal with equipment, efficiency tier, and inclusions itemized.
- 04Install is typically one day; we permit the work, register the warranty, and haul the old unit.
Common problems solved
- Repair cost approaching the value of aging equipment
- R-22 systems that are expensive to recharge
- Rooms that never balance, no matter the thermostat setting
- High humidity from an oversized system that short-cycles
- Additions, garages or sunrooms with no ductwork
Before we arrive — quick checklist
- Find the age and model number on the existing unit
- List the rooms that run hot or cold
- Note the last 12 months of power bills if you have them
- Decide on efficiency budget: standard, high, or premium variable speed
Included
- Manual J style load calculation
- Split systems, package units, heat pumps
- Ductless mini-split installs
- Comfortmaker and equivalent equipment lines
System Replacement & Installation — FAQ
How much does a new system cost?
Most Polk County replacements land between roughly $4,500 and $11,000 depending on tonnage, efficiency tier, and whether ductwork is included. Use the quote builder for a planning range, then we confirm in writing on site.
How do you size the equipment?
With a Manual J style load calculation using square footage, insulation, glazing, orientation and duct condition — not by copying the tonnage of the old unit, which is frequently wrong.
How long does installation take?
A straight changeout is usually a single day. Adding ductwork or converting to a different system type can run two to three days.
What warranty comes with it?
Manufacturer equipment warranties are registered in your name at install, and our labor coverage is stated in writing on the invoice.
Can you install AC in a house with no ducts?
Yes. We either fabricate a new duct system or install ductless mini-splits, whichever suits the layout and budget.
Service 04
Ductwork & Sheet Metal
Our new-construction background means duct problems get solved at the duct. We fabricate, replace, seal and balance air distribution systems.
What to expect
- 01We inspect the attic runs, plenum, returns and register sizing before quoting.
- 02Airflow is measured room by room so the fix targets the actual restriction.
- 03You get a scope that states what is replaced, what is sealed, and what is rebalanced.
- 04Post-work we re-measure airflow at each register and document the result.
Common problems solved
- One room always 5-8 degrees off the rest of the house
- Crushed, disconnected or sagging attic duct runs
- High indoor humidity from leaky returns pulling attic air
- Whistling registers or noisy undersized returns
- Dust that returns days after cleaning
Before we arrive — quick checklist
- List the problem rooms and the times of day they are worst
- Check whether any registers are closed or blocked by furniture
- Note attic access points and any stored items in the way
- Have a recent power bill handy for the efficiency conversation
Included
- Custom duct fabrication and replacement
- Return and supply redesign
- Duct sealing for leakage and humidity
- Airflow balancing room by room
Ductwork & Sheet Metal — FAQ
How do I know my ducts are the problem?
Uneven room temperatures, high humidity, and a system that runs constantly while the equipment tests fine usually point to duct leakage or undersized returns rather than the unit.
Do you seal ducts or replace them?
Both — whichever the inspection justifies. Sealing is enough for scattered leaks; deteriorated flex or an undersized layout needs replacement or redesign.
Can you fix one bad room without redoing everything?
Often yes. Resizing a run, adding a return, or rebalancing dampers fixes many single-room complaints at a fraction of a full replacement.
How long does a duct replacement take?
A typical single-family duct replacement runs one to two days, and we schedule it so the house is not left without cooling overnight.
Service 05
Maintenance & Tune-Ups
Seasonal service that keeps efficiency up and prevents the failures that turn into August emergencies.
What to expect
- 01A scheduled arrival window, usually within a week of booking.
- 02A full inspection: coils, filter, electrical draw, charge, drain line and controls.
- 03Any part trending toward failure is shown to you with a price — never replaced silently.
- 04You keep a written condition report for your records and warranty file.
Common problems solved
- Efficiency drifting down and bills creeping up
- Drain line clogs that shut the system off mid-summer
- Dirty coils forcing the compressor to work harder
- Weak capacitors that fail on the first hot week
- Warranty claims denied for lack of service records
Before we arrive — quick checklist
- Know the filter size you use
- Book spring service before June and fall service before December
- Clear two feet of space around the outdoor unit
- Keep prior service reports for warranty coverage
Included
- Coil cleaning and filter service
- Electrical draw and refrigerant checks
- Drain line treatment
- Written condition report
Maintenance & Tune-Ups — FAQ
How often should I service my system?
Twice a year in Central Florida — spring before cooling season and fall before the first cold snap. Systems run long hours here, so annual-only service leaves a lot uninspected.
What does a tune-up include?
Coil cleaning, filter service, refrigerant and electrical draw checks, drain line treatment, control testing, and a written condition report.
What does maintenance cost?
A standard tune-up starts around $129 per system. Multi-system homes and plan customers are priced lower per unit.
Does maintenance protect my warranty?
Yes. Most manufacturers require documented annual service, and our written reports are the record you need if a claim comes up.
Service 06
New Construction & Commercial
We work as the mechanical subcontractor for homebuilders across Polk County and take on light commercial systems, with 431 permitted projects on record.
What to expect
- 01Send plans and we return a take-off with equipment specification and pricing.
- 02We coordinate rough-in with framing and drywall so your schedule holds.
- 03Permitting, inspection support and trim-out are handled by our own crews.
- 04Startup, balancing and homeowner handoff documentation close out the job.
Common problems solved
- Subs who miss rough-in dates and stall the build
- Equipment specified without a real load calculation
- Failed mechanical inspections causing rework
- Warranty callbacks landing back on the builder
- Light commercial rooftops with no service continuity
Before we arrive — quick checklist
- Send plan sets and the target start date
- Confirm the number of homes and the production cadence
- Note any energy-code or efficiency requirements
- Identify the site super and inspection scheduling contact
Included
- Single-family production schedules
- Plan take-offs and equipment specification
- Light commercial rooftop units
- Operation and maintenance of commercial HVAC
New Construction & Commercial — FAQ
Do you take on production builder schedules?
Yes. Multi-home production work is our volume business — 431 permitted projects across Fort Meade, Babson Park, Bartow, Lakeland, Frostproof and Dade City.
Can you do plan take-offs and specification?
Yes. Send the plan set and we return duct design, equipment specification, and pricing tied to the load calculation.
Do you handle light commercial work?
We install and service rooftop units and provide ongoing operation and maintenance for small commercial buildings across Polk County.
Are you licensed and insured for subcontract work?
Florida certified AC contractor license CAC1813266, general liability through Zurich, and workers' compensation through Southern-Owners. Certificates are available on request.
How we work
A repeatable process on every call.
Dispatch & scheduling
You reach a person, not a queue. We confirm the address, the symptom, and an arrival window before a truck is assigned.
On-site diagnosis
The technician tests the system end to end — electrical draw, refrigerant pressures, airflow, and controls — then explains what failed and why.
Price approval first
Repair options and pricing are presented before any work begins. Nothing gets replaced without your go-ahead.
Repair & verification
After the repair we re-measure temperature split and amp draw, clear the drain, and leave a written record of what was done.
Equipment
Systems we install and service.
We install Comfortmaker and equivalent equipment lines and service every major brand already in the field. Sizing always comes from a load calculation on the house — square footage, insulation, glazing and duct condition — not from whatever was there before.
Manufacturer warranties are registered in your name at install, and our labor coverage is stated in writing on the invoice.
Split systems
Condenser plus indoor air handler or furnace — the standard Central Florida configuration.
Heat pumps
Single-source heating and cooling, the most efficient option for Polk County winters.
Package units
All-in-one exterior systems common on slab and manufactured homes.
Ductless mini-splits
Zoned comfort for additions, garages, sunrooms and homes without ductwork.
Thermostats & zoning
Programmable and smart controls, plus damper zoning for multi-story homes.
Light commercial
Rooftop units and ongoing operation and maintenance for small commercial buildings.
Need a technician today?
Same-day and next-day windows are common. Call dispatch or send the details.